70-685: Windows 7 Enterprise Desktop Support Technician by John Kane

By John Kane

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As a standard user, in Windows 7, you can do the following without administrative permissions or rights: • Install updates from Windows Update. • Install drivers from Windows Update or those that are included with the operating system. • View Windows settings. • Pair Bluetooth devices with the computer. • Reset the network adapter and perform other network diagnostic and repair tasks. When an application requests elevation or is run as administrator, UAC will prompt for confirmation and, if consent is given, allow access as an administrator.

Therefore, you use the tools that are available in the Control Panel and Administrative Tools to help troubleshoot these problems. ■ Introducing Windows 7 THE BOTTOM LINE Windows 7 is the newest version of Microsoft Windows operating system for desktop computers for use on personal computers, including home and business desktops, laptops, netbooks, tablet PCs, and media center PCs. Windows 7 was released to manufacturing on July 22, 2009, and reached general retail availability on October 22, 2009, less than three years after the release of its predecessor, Windows Vista.

Windows Memory Diagnostics: Check your computer’s memory to see whether it is functioning properly. • Windows PowerShell Modules: A task-based command-line shell and scripting language designed especially for system administration. 18 | Lesson 1 When you use these tools, you might assume that they are used only to manage the local computer. However, many of them can be used to manage remote computers as well. For example, you can use the Computer Management console to connect to and manage other computers, assuming you have administrative rights to the computer.

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